Shipping Policy
Free Shipping on All Orders
Zohiy Home offers free standard shipping on all orders within the United States. No minimum purchase required.
Processing Time
Orders are processed within 1-2 business days (Monday through Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Delivery Times
- Standard Shipping: 3-7 business days (free)
- Expedited Shipping: 2-3 business days (additional fee calculated at checkout)
Shipping Regions
We currently ship to all 50 United States. We do not ship internationally at this time.
Order Tracking
Once your order ships, you will receive an email with a tracking number. You can track your package through the carrier's website.
Large Items
Bathroom cabinets and larger storage units may ship via freight carrier. Freight deliveries require a signature and may take 5-10 business days. The carrier will contact you to schedule delivery.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours at info@zohiy.com with photos of the damage. We will arrange a replacement at no cost to you.
Lost Packages
If your package is marked as delivered but you cannot find it, please check with neighbors and your building management first. If the package is still missing, contact us within 5 business days and we will file a claim with the carrier.